Shop review

I have never slept on a Futon before now. I am someone who has slept on firm to medium-firm mattresses most of my life. Out of concern about discomfort in making the change to a futon, I purchased a Futon Mattress Topper as well. I can say after just a few days of sleeping on my new bedding I have made a fantastic choice! I am finding myself better rested. I also purchase a Tatami Mat. This has been placed on a platform bedframe that has wooden slats. I do not feel the slats through my bedding at all! I hope to use this mattress for many years to come. Thank you Mori-san. Thank you Futon Tokyo Staff. I appreciate you for sharing your craft with the world.

Wow! Thank you so much. So grateful to have found this product in your shop. I sincerely appreciate the excellent service and fast shipping. I'll be nice & warm all winter long. Bravo!

This is the third futon I have ordered from your company. The quality is very high. I wish to thank you for the fine quality of this superior futon, from the cotton inside, the cover, to the assembly, stitching, & wrapping for post. I appreciate the traditional craftsmanship and high standards. Thank you.

We had been looking for hand made futon from Japan and we just gave futontokyo a try. It exceeded my expectations in terms of how seamless the logistic delivery is, the quality and comfort of the futon mattress and the sheet covers are. Not forgetting the fuji-san design tatami yoga mat. It was one of my best purchases ever! Thanks you very much!

I've just shifted to a new apartment with a loft sleeping area and a typical bed mattress just doesn't seemed to be a good solution. I took the advice of a good friend to consider futon instead. I am glad that I found Futon Tokyo. I ordered the 4-inch tatami with the organic cotton futon, the covers as well as several types of rush grass pillows. I absolutely love how my loft turned out as my little cosy haven. The tatami mattress coupled with futon together with the lavender pillow is a well-balanced comfort.

The customer service is helpful and equipped in addressing my queries via email in English. The fast delivery with detailed tracking took only 8 days amidst the pandemic situation. Although they delivered the wrong color for one of my pillows, they addressed the issues swiftly. One point to note is the size of the futon cover. The queen size futon cover does not fit the queen size futon snugly. It was way too wide. If I had checked the dimension of the futon cover carefully, I would have chosen the double size futon cover to fit the queen size futon snugly.

The crane that dropped out of one of my packages came as a sweet surprise.

Overall, I am quite happy and satisfied with this purchase with the exception of the futon covers which I have sent to the local tailor for alternation. However, I will definitely look towards them for more of my bedding and tatami needs.

I wish everyone at Futon Tokyo, healthy, happy and well.

Thank you.