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Please Read Before You Order

For smooth shipment, please enter your name in alphabet and address in English. We are receiving many returns with insufficient addresses. Please provide as much detail as possible.

Billing details

Please read - 1. In most countries, including the U.S., you need to sign for your package to receive your order. We will email you a tracking number when we ship, so if you do not receive your package after 10 days of shipping, please track your order by yourself. If you are not available at the time of delivery, please contact the post office to avoid retuning it to us.

2. You may be charged additional fees depending on the import taxes and/or customs duties of your home country. You are responsible for paying them.

3 Large items are packed and sent in separate packages. We ship them at the same time, but due to differences in customs clearance times, delivery dates may vary.

Your order

Product Subtotal
Unit Tatami Mats - Tenryu - Brown Rim Lightweight Type - S5 ( Square x 6)   × 1 US$296
Subtotal US$296
Total US$296
  • Pay with your credit card via Stripe.

Important Notice

 The delivery date and time cannot be specified.

Customers are responsible for tariffs (custom duties) which might be charged in your country.

Please do not fail to contact your local courier and receive your order within one week after you received a delivery notice. There’s a lot of cases that the miscommunication between customers and the local post office lead the package to return to us. We can not refund the shipping fee for that reason.

We aim to consolidate products in your order when we ship them out. However, for the size limit of the shipping service, we may ship the large products (futon mattress, quilt and tatami mattress) individually. Please note that when we ship your order in multiple packages, these packages may arrive separately. Please do not worry if the first package didnt have all the item you ordered.

 

 

Airport Yu-Pack entry form

for the customer who want to collect the order at the airport in Japan