Due to so many flight cancellations caused by the pandemic situation, deliveries to USA and Singapore are considerably delayed at the moment. It is happening for all orders placed in April.
Please check your order’s shipping status using the tracking number that we sent via email.
If your search result shows no updates after “Posting/Collection”. It means Japan Post collected your order at our place on the day. Since then your order has been waiting to be loaded in Japan. Next update will be “Arrival of outward office of exchange” and “Dispatch from outward office of exchange”. Please kindly wait for the next update.
We are sorry for our customers who wanted your order earlier but it is also difficult for us to estimate the delivery time even though we are using the fastest method to deliver.
We would very much appreciate your patience and cooperation.
We hope everything will be back to normal sooner.
We are not reported major delay in shipping to Canada and some countries in Europe at the moment.
Hoping our customers’ health and safe.